Professional History
From my very first day in tech support at New Wave Entertainment, a leading television marketing and promotion company, I saw firsthand how much time talented creatives lost struggling with technical issues. I knew exactly where to focus. My philosophy became clear: creatives should spend their time creating—not wrestling with technology. I would tell them, “Don’t worry about the HOW, just dream up something amazing—I’ll figure out how to get us there.”
I worked with some of the most talented people in the industry, from directors and producers to editors and My job was to design and build infrastructure that worked seamlessly with their abilities, ensuring that when they sat down, their tools operated in harmony with the level of their ability. This approach not only boosted productivity but also enhanced morale—frustration stifles productivity, and content employees work harder and stay longer.
This was the early 1990s, and since then, I’ve spent over 30 years in technical support roles, continuously refining my ability to align technology with business needs. My career began in the fast-paced world of broadcast television, where rapid advancements at studios like Electric Entertainment and Cimarron Group instilled in me a strong sense of dedication and responsibility. Working with major studios such as Bravo, Discovery Channel, and NBC Burbank, I developed a strategic approach—leveraging technology to maximize efficiency and achieve business objectives.
Seeking a new challenge, I transitioned to Freudenberg Medical’s IT department, serving as Master Data Migration Coordinator. In this role, I led data migration efforts across six global SAP implementations in their manufacturing plants. Later, I established and worked within their Project Management Office, evolving into a Cloud Specialist to meet emerging organizational needs. My contributions included migrating global data to the cloud, developing and delivering Microsoft 365 best practices training to 1,200 users, and leading the rollout of Copilot across the organization.
My expertise spans tech support, digitization, automation, and custom solutions, and I am now deeply invested in software development. Over time, I’ve gained proficiency in multiple programming languages and demonstrated my ability to excel in both independent and collaborative environments. Whether in a fast-moving creative space or a structured corporate setting, I remain committed to building systems that empower people—so they can focus on what truly matters.
